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Facility Gateway’s Data Center Emergency Response Team consists of professional, critical facility technicians and facility management personnel with years of critical infrastructure experience. Our team combines both experience and knowledge to reduce the risk and length of downtime during any data center emergency.

Facility Gateway’s emergency response team can respond 7x24 to most data center infrastructure emergencies: emergency UPS battery replacements, critical equipment parts shipments, UPS System services, PDU emergency services, and emergency generator services, are but a few of the mission critical services provided by Facility Gateway’s 7x24 emergency response team.

Below is a list of the critical equipment services provided by Facility Gateway:

• Uninterruptible Power Systems (UPS)
  • UPS System Inverters
  • UPS System Rectifiers
  • UPS System AC Capacitors
  • UPS System DC Capacitors
  • UPS System Boards, fuses and replacement Parts
  • Emergency UPS Service and Preventive Care


• Battery Systems
  • Battery Cabinets, Custom Sizes & Configurations
  • Interconnection Cabling, Battery Monitoring & Testing
  • UPS Battery Float Voltage and Test Loading
  • All makes and Models of UPS Batteries
  • Emergency Battery Service and Preventive Care


• Generators
  • Generator Engines
  • Generator Alternators
  • Generator Boards, fuses and replacement Parts
  • All makes and Models of Generator Systems
  • Emergency Generator Service and Preventive Care


• Automatic Transfer Switches (ATS)
  • Bypass Isolation ATS Service
  • Automatic Transfer Switch testing
  • ATS Operational Analysis
  • ATS Boards, fuses and replacement Parts
  • ATS Emergency Service and Preventive Care


• Computer Room Cooling Equipment (HVAC, CRAC)
  • Cooling Compressor Systems
  • Cooling System Controls
  • Airflow Analysis, Pressure Controls, Efficiency Analysis
  • Cooling System Control Boards and replacement Parts
  • HVAC and CRAH Emergency Service and Preventive Care


• Power Distribution Units (PDU)
  • PDU Transformers
  • PDU Controls
  • PDU Branch Circuit Monitoring and sub-feed breakers
  • PDU Control Boards and replacement Parts
  • PDU Emergency Service and Preventive Care


• DC Power Supply Equipment
  • DC Rectifier Systems
  • DC Rectifier Replacement Parts
  • DC Rectifier System Batteries
  • DC Rectifier System Boards, fuses and replacement Parts
  • DC Rectifier Emergency Service and Preventive Care

Downtime is harmful to any business, and besides the monetary loss of downtime, the additional possibility of losing customers can cause irreparable damage to the success of any business. Facility Gateway understands the consequences and repercussions for a business and their data center to experience downtime, and so treats all emergencies as if their own. By employing a 7x24 national veteran response team, Facility Gateway is able to dispatch first responders, critical facility professionals, and critical infrastructure professionals who are experts in the issue at hand.

Facility Gateway’s national emergency response team consists of:

• Critical Facility Technicians
• UPS System Technicians
• Generator System Technicians
• HVAC System Technicians
• Utility Power Distribution Professionals
• Electrical Engineers
• Mechanical Engineers
• Installation Professionals

Our national emergency response team is composed of Facility Gateway preferred vendors who will provide expert, national data center emergency coverage. Our 7x24 team is ready to provide the quick and reliable knowledge needed to remedy any data center emergency.

• 7x24 Emergency Response
• Battery Replacement and Remediation
• Preventative Maintenance on all mission critical components
• Option of Full-Service Contracts or Preventative Maintenance Contracts
• Low Purchase-Time-Loss
• Service To All Major Critical Equipment Manufacturers
• T&M
• CFM Portal

Mission critical facilities, such as data centers, require consistent, scheduled maintenance. It is our job to help you circumvent the risk of downtime and maximize your uptime potential. One solution to mitigate downtime is introducing a routine preventative maintenance schedule. Most mission critical emergencies can be prevented by scheduling routine preventative maintenance appointments at regular intervals throughout the year. To learn more about the benefits of Facility Gateway’s preventative maintenance services and programs, click

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